Refund and Returns Policy for GoldenRetrieverGreetingCards.com

At GoldenRetrieverGreetingCards.com, owned and operated by ArtPhotoWebStudio LLC, we strive to ensure that you are completely satisfied with your purchase. We understand that there may be instances where you need to return an item. This policy outlines our returns and refunds process, providing you with a hassle-free shopping experience.

Return Eligibility

You have 30 days from the order ship date to initiate a return for your purchased greeting cards and art prints. To be eligible for a return, your item must meet the following conditions:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide proof of purchase or a receipt.

Non-returnable Items

Please note that certain items are exempt from being returned unless they are defective or damaged. Non-returnable items include:

• Custom or personalized orders
• Digital downloads
• Items on sale

Process for Returns

To initiate a return, please follow these steps:

1. Contact our customer service team at [Insert Contact Information] with your order number and the reason for the return.
2. Wait for our team to provide you with a Return Merchandise Authorization (RMA) number and return instructions.
3. Pack the item securely in its original packaging and include your proof of purchase.
4. Clearly mark the RMA number on the outside of the package and send it to the address provided by our customer service team.

Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at Contact Us and follow the return process outlined above.

Contact Us

For more information about our Refund and Returns Policy, please contact us at Contact Us.